Terms of service

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the online store at esteellaauder.shop, operated by Estée Lauder ("we", "us", or "our"), and any purchases you make through it. By accessing the site or placing an order, you agree to these Terms. If you do not agree, please do not use the site.

Eligibility

You must be at least the age of majority in your jurisdiction of residence, or have the consent of a parent or legal guardian, to use this site or place an order. You agree to provide accurate, current, and complete information when creating an account or placing an order.

Products, Pricing, and Availability

We strive to describe and price our products accurately. However, we do not warrant that product descriptions, pricing, or other content are complete or error-free. All products are subject to availability, and we reserve the right to limit quantities, discontinue any product, or correct errors in pricing or description, including after an order has been submitted. Prices are shown in the applicable currency at checkout and may change without notice.

Orders and Payment

Your submission of an order constitutes an offer to purchase. We reserve the right to accept or decline any order, or to cancel an order at any time, for reasons including suspected fraud, pricing errors, or product unavailability. Payment must be received before an order is processed and shipped.

Returns, Refunds, and Shipping

Purchases are subject to our Refund Policy and Shipping Policy, which are incorporated into these Terms by reference.

Acceptable Use

You agree to use the site only for lawful purposes and not to: violate any applicable law or regulation; infringe the intellectual property or other rights of any party; upload or transmit any harmful code; attempt to gain unauthorised access to our systems; interfere with the proper operation of the site; or use automated means to scrape or harvest content except as expressly permitted.

Intellectual Property

All content on the site, including text, graphics, logos, images, and software, is owned by us or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written permission.

Disclaimer of Warranties

The site and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the site or any products purchased through it.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising out of your violation of these Terms or your misuse of the site.

Governing Law

These Terms are governed by the laws of the United States and the state in which we operate, without regard to conflict-of-law principles.

Changes to These Terms

We may revise these Terms from time to time. The updated version will be effective when posted on this page, and your continued use of the site constitutes acceptance of the changes.

Contact

Questions about these Terms may be sent to support@esteellaauder.shop.